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Track Shipment

To track your shipment, find the tracking number in the shipping confirmation email we sent you.

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Common Questions

To avoid having to wait for a reply, check our answers to the most common questions. Most questions get answered here.

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REFUND POLICY

We are sorry to hear you are not happy with your order. Read our refund policy below.

REFUND POLICY

Do you have a question? Feel free to ask us anything.
We typically reply within 12-24 hours from Monday-Friday.
To apply for a refund, use the same email from your order and include your order number, which can be found in our order confirmation email.
If you need to attach images, email us at support@ludosati.com

Address: Calle De Valverde 17 3C, Madrid 28004, Spain

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