CUSTOM ENGRAVING
HOW TO ADD CUSTOM TEXT
Above the "ADD TO CART" button you will find 5 fields you must fill out ⬆️
1) Select the font (check images for visual examples)
2) Select the size
3) Detailed Description of Location
- If the product has multiple straps mention which one?
- Describe horizontal position
- Describe vertical position
- → If we have any questions, we will email you
4) What custom text should we engrave?
- Letters, numbers and (& , . - ) are allowed
- Can be name, initials, word, or small phrase (max. 6 words)
5) For which product is the engraving?
- If you are buying multiple products, please mention which? Otherwise leave this field empty.
IMPORTANT: Your custom text will not show up in the cart but you will be able to see it at checkout
How can I add 2 or more engravings?
- Fill out the fields for your first product, then click "ADD TO CART"
- If the cart opens, close the cart
- Now fill out the fields for your second product, then click "ADD TO CART"
- At checkout you should be able to see two separate "custom engraving" items with separate custom texts
SHIPPING
Each product is made by hand after you placed the order. Production takes around 1–5 days.
Standard Shipping (business days)
Cost is calculated at checkout.
FREE Standard Shipping on orders over $60 / €60
(For Spain & Portugal Free Over €40)
- USA: 7-8 days
- EU: 5-6 days
- Spain & Portugal: 3–4 days
- UK & Other countries: not available (only Express Shipping)
Express Shipping (business days):
Cost is calculated at checkout. Free above certain order totals.
- USA: 3–4 days
- EU: 2-3 days
- Spain & Portugal: 1–2 days
- UK: 5-7 days (Free over £125)
- Other countries: 5-10 days
Duties and Taxes:
- EU: No taxes and duties
- USA: No taxes and duties up to 800 USD
You can read our complete Shipping Policy here
RETURNS
We have a 30-day return policy
The item must be in the same condition as when you received it.
Custom orders such as custom engraving or name collars cannot be returned.
To start a return, contact us at support@ludosati.com
You can read our complete Return Policy here